The National Disability Insurance Scheme (NDIS) can provide crucial support for young people experiencing mental health challenges, but navigating the system can feel overwhelming. At Shake Counselling in Geelong, we're experienced NDIS providers who help families access the support their young people need. This comprehensive guide will help you understand the process and maximise the benefits available.
Understanding NDIS and Mental Health
What is the NDIS?
The NDIS is a national system providing support for Australians with permanent and significant disabilities, including psychosocial disabilities related to mental health conditions.
Psychosocial Disability Explained
A psychosocial disability arises when someone has a mental health condition that significantly impacts their daily functioning and participation in society. It's not about the diagnosis itself, but how it affects the person's life.
Examples of impact areas:
- Social and community participation
- Education and learning
- Employment
- Daily living skills
- Communication
- Mobility (in some cases)
NDIS Eligibility for Young People
Age Requirements
- Must be under 65 when first applying
- Early intervention supports available for children 0-6
- Youth-specific supports available up to age 25
Disability Requirements
Your young person must have:
- A permanent impairment
- Substantially reduced functional capacity
- Significantly impacted ability to participate in activities
- Likely need for support throughout their life
Common Qualifying Mental Health Conditions
While the NDIS focuses on functional impact rather than diagnosis, conditions that often qualify include:
- Severe anxiety disorders
- Major depressive disorder
- Bipolar disorder
- Autism spectrum disorder (with psychosocial impact)
- Post-traumatic stress disorder
- Eating disorders
- Psychosis or schizophrenia
The Application Process
Step 1: Gathering Evidence
Medical evidence needed:
- Formal diagnosis from psychiatrist or psychologist
- Treatment history and current interventions
- Functional impact assessments
- Reports from current service providers
- School reports highlighting support needs
Step 2: Access Request
Submit your application with:
- Completed NDIS Access Request Form
- All supporting medical evidence
- Proof of identity and residence
- Any additional relevant reports
Step 3: Decision Timeline
- NDIS has 21 days to make an access decision
- Complex cases may take longer
- You'll receive written notification of the outcome
- Appeals process available if declined
Planning Your NDIS Supports
Pre-Planning Meeting Preparation
Before your planning meeting:
- Identify your young person's goals
- List current supports and gaps
- Consider what would make the biggest difference
- Prepare questions about available supports
- Involve your young person in goal setting
Types of Supports Available
Capacity Building:
- Individual therapy and counselling
- Group therapy programs
- Social skills development
- Life skills training
- Educational support
- Employment preparation
Core Supports:
- Assistance with daily personal activities
- Transport to appointments
- Community participation activities
- Consumables related to disability
Capital Supports:
- Assistive technology (when relevant)
- Home modifications (in specific circumstances)
Shake Counselling NDIS Services
Our NDIS-Funded Programs
Individual Therapy:
- Traditional counselling approaches
- Movement-based therapy (including basketball therapy)
- Walk and talk sessions
- Creative and expressive therapies
Group Programs:
- Social skills groups
- Peer support circles
- Activity-based group therapy
- Life skills development groups
Capacity Building Supports:
- Daily living skills development
- Community participation support
- Educational transition support
- Employment readiness programs
Our Innovative Approaches
Basketball Therapy:
- Builds confidence and social skills
- Develops emotional regulation through sport
- Creates therapeutic relationships naturally
- Improves physical and mental wellbeing
Peer Mentoring:
- Connection with young adults with lived experience
- Real-world skill development
- Community integration support
- Positive role modeling
Body-Based Therapy:
- Trauma-informed somatic approaches
- Mindfulness and movement integration
- Sensory regulation techniques
- Holistic wellbeing focus
Maximising Your NDIS Plan
Goal Setting Strategies
SMART Goals Framework:
- Specific: Clear, well-defined objectives
- Measurable: Trackable progress indicators
- Achievable: Realistic given current circumstances
- Relevant: Meaningful to your young person's life
- Time-bound: Clear timeframes for achievement
Example Goals:
- Increase school attendance from 60% to 80% over 6 months
- Develop 3 meaningful peer relationships within 12 months
- Learn 5 daily living skills for independent living preparation
- Participate in 2 community activities weekly
Budget Management
Understanding your budget:
- Core supports (flexible use)
- Capacity building (skill development focus)
- Capital supports (equipment and modifications)
- Plan management options
Making the most of your funding:
- Regular review of spending and outcomes
- Coordinate between different service providers
- Track progress toward goals
- Plan ahead for plan reviews
Working with Service Providers
Choosing the Right Providers
Key considerations:
- Experience with young people
- NDIS registration and compliance
- Approach alignment with your values
- Geographic accessibility
- Service coordination capabilities
Service Coordination
Many families benefit from support coordination:
- Help navigating the NDIS system
- Connecting with appropriate services
- Coordinating between providers
- Advocacy and problem-solving support
Plan Reviews and Appeals
When to Request a Plan Review
- Significant change in circumstances
- Goals achieved early
- New support needs identified
- Funding insufficient for current needs
- Major life transitions
The Review Process
- Contact NDIS to request review
- Provide evidence of changed circumstances
- Participate in planning conversation
- Receive updated plan
Appeals Process
If you disagree with NDIS decisions:
- Internal review (first step)
- Administrative Appeals Tribunal
- Federal Court (final option)
- Free advocacy services available
Supporting Your Young Person
Involving Them in the Process
Age-appropriate participation:
- Explain NDIS in simple terms
- Include them in goal setting
- Respect their preferences for supports
- Encourage self-advocacy skills
- Celebrate achievements
Building Independence
Use NDIS supports to develop:
- Decision-making skills
- Self-advocacy abilities
- Life skills for independence
- Social and relationship skills
- Community connections
Transition Planning
School to Post-School
NDIS can support transitions:
- Further education preparation
- Employment skill development
- Independent living preparation
- Community participation
- Ongoing mental health support
Plan for Adulthood
Consider long-term needs:
- Ongoing support requirements
- Independent living goals
- Career and education pathways
- Community integration
- Relationship development
Common Challenges and Solutions
Access Declined
If your initial application is rejected:
- Review the reasons provided
- Gather additional evidence
- Seek advocacy support
- Submit internal review request
- Consider reapplying with stronger evidence
Insufficient Funding
If your plan doesn't meet needs:
- Document gaps and impacts
- Request plan review
- Provide evidence of additional needs
- Seek support coordination
- Consider appeals process
Provider Issues
If experiencing problems with providers:
- Communicate concerns directly first
- Contact NDIS for guidance
- Consider changing providers
- Report serious issues to NDIS Quality and Safeguards Commission
The Role of Family and Carers
Supporting the NDIS Journey
Your important role:
- Advocate for your young person's needs
- Coordinate between different supports
- Monitor progress and outcomes
- Celebrate achievements
- Maintain hope and persistence
Accessing Carer Support
Don't forget about your own needs:
- Carer respite services
- Support groups for families
- Information and training sessions
- Counselling for family members
- Peer connections with other families
Looking Ahead
Building a Bright Future
With appropriate NDIS supports, young people with psychosocial disabilities can:
- Achieve their personal goals
- Develop independence skills
- Build meaningful relationships
- Participate fully in community life
- Pursue education and employment
- Live fulfilling, autonomous lives
Continuous Improvement
The NDIS journey is ongoing:
- Regular plan reviews ensure supports remain relevant
- Goals evolve as young people grow and develop
- New opportunities emerge through skill building
- Independence increases over time
- Community connections strengthen
Getting Started
If you believe your young person might benefit from NDIS support, don't wait. Early intervention and appropriate supports can make an enormous difference to outcomes and quality of life.
At Shake Counselling in Geelong, we're here to support you through every step of the NDIS journey. Our experienced team understands both the system and the unique needs of young people with mental health challenges.
Contact us today to discuss how NDIS supports could benefit your young person and family. Together, we can build a plan that promotes independence, wellbeing, and a bright future.

About Shake Counselling
Shake Counselling is Geelong's leading youth mental health service for young people aged 12-25. We offer innovative therapies including basketball counselling, walking sessions, DBT, ACT, and peer mentoring programs, creating safe spaces where young people can heal and thrive.
Meet Our Team